What to Do If You’ve Been Hacked

Here at Next Tech, we’ve seen an increase in “hack” attempts at both our commercial and residential clients. Fake e-mails, remote access, and legitimate-sounding phone calls can confuse users and sometimes end up harmful. So what are some signs that you’ve been hacked, or that your accounts may be compromised?

  1. Somebody else is controlling your mouse or keyboard
  2. You get a ransomware pop-up, or can’t access any of your files without paying money
  3. You get an e-mail that says “we are watching you”, or has one of your current passwords listed
  4. You see frequent and random pop-ups, telling you to “call microsoft” or call a random 800 – number

So what do you do if you think you’re hacked?

  1. Change your passwords. Passwords should be unique, at least 8 characters, and a combination of letters, numbers, and symbols
  2. Download a good anti-virus scanner like Malwarebytes anti-malware and run a manual scan
  3. Remove any remote access programs from your computer

Being online has inherent risks, and sometimes require more in-depth solutions to remediate and prevent hacks in the future. You call call us at (401) 326-4463 anytime to review your account security, or remove any threats from your network.

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